Major Web Outage Hits Numerous Online Platforms and Mobile Apps

An extensive web failure has impacted dozens sites and applications globally, with users reporting problems connecting to the web following issues at the online infrastructure platform.

The affected services comprise the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to a host of Amazon-owned services like its primary shopping platform and the Ring doorbell home security firm.

Throughout Britain, Lloyds bank was impacted along with its affiliates the bank Halifax and Bank of Scotland, and additional accounts of problems accessing the HMRC online portal on Monday morning. Furthermore across the UK, multiple Ring customers turned to networks to state their home gadgets were malfunctioning.

Solely in the United Kingdom, accounts of problems on specific applications reached the many thousands for each app.

The company stated that the outage began in the east coast of the US at Amazon Web Services, a division that provides crucial internet backbone for numerous companies, who rent out space on AWS infrastructure. AWS is the biggest global online services service.

Shortly after late night (PDT) in the US (morning UK time), officials reported “higher error rates and latencies” for Amazon's platforms in a region on the eastern US of the United States. The widespread consequence appeared to hit apps around the world, and the problem monitoring service indicating issues with the same sites in multiple continents.

The monitoring service Thousand Eyes, a service that monitors internet outages, also reported a increase in issues on that morning, with many of them located in the Virginia area, the region of the AWS US-East-1 zone where officials confirmed the outage started.

David Foley
David Foley

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